Aggiungi {cost} per supportare tecnologie di rimozione del carbonio rivoluzionarie.
Ci occupiamo anche di ripulire.
Le consegne di ecommerce hanno una carbon footprint. Ecco perché supportiamo progetti verificati che rimuovono il carbonio dall'aria.
I BRAND E I CLIENTI PARTECIPANTI HANNO CONTRIBUITO A FINANZIARE
86+milioni
di ordini a impatto zero
59+migliaia
di tonnellate di CO2 rimossa
CIÒ EQUIVALE A...
7miliardi
di smartphone ricaricati
245milioni
di chilometri percorsi da un'auto alimentata a benzina
COME FUNZIONA
La carbon footprint di ogni consegna viene calcolata in base al peso, alla modalità di spedizione e alla distanza percorsa. Neutralizziamo queste emissioni acquistando crediti di rimozione del carbonio verificati da progetti innovativi.
Aggiungendo un contributo al tuo ordine, il 100% del denaro viene utilizzato per pagare una rimozione del carbonio aggiuntiva.
FACCIAMO LA DIFFERENZA
Con il tuo acquisto, entrerai a far parte di una community di merchant e clienti proattivi che si dedicano alla creazione di un futuro sostenibile. Insieme, abbiamo eliminato le emissioni di oltre 86 milioni di consegne ed eliminato oltre 59 mila tonnellate di carbonio.
ASSICURIAMO UN FUTURO AL PIANETA
Collaboriamo con una rete di aziende all'avanguardia nel settore della rimozione del carbonio che sono state approvate dalla piattaforma commerciale Shopify.
Spedizione a impatto zero per tutti gli ordini
Finanziamo innovazioni in...
Cattura diretta dall'aria
Biopetrolio
Mineralizzazione
Informativa sulle spedizioni
Shipping Policy
Last updated: September 7, 2026
Our Carbon Commitment 🌍
Every journey has a weight. At that green store, we take responsibility for ours by providing 100% carbon-offset shipping on every order. We invest in certified carbon-removal projects to balance the scales of every delivery, ensuring your order arrives with a clear conscience.
Overview
We curate products from a collective of conscious brand partners. To minimize our footprint and ensure the freshest selection, your items are shipped directly from the artisans and vendors that create them.
Shipping Destinations & Flat Rates
We ship to the following destinations. Shipping is a flat rate per order:
Please note: A shipping surcharge may apply to remote islands or territories. If your address requires additional fees, we will contact you before processing your order.
Free shipping thresholds vary by brand and destination. Check each brand's collection page for specific free shipping offers.
International Orders & Customs Duties
To bring you the best in sustainable, slow living, we curate pieces from mindful makers both in the US and across Europe.
Orders shipped internationally — including pieces from our European makers to the United States — are shipped on a DDU (Delivered Duty Unpaid) basis.
This means customs duties, import taxes, and any applicable fees are not included in the product price or shipping cost at checkout. These charges are determined by your local customs authority and are the sole responsibility of the recipient. We recommend checking with your local customs office for an estimate before placing your order.
Please note: some products — including our Kvist skincare line and made-to-order custom items — are fulfilled from the United States for US customers and will not incur customs duties upon delivery.
We understand customs fees can be unexpected. Unfortunately, if a package is refused or uncollected due to unpaid customs fees, it will be returned to us at cost. In this case, we are unable to refund the original shipping cost, and any return shipping fees will be deducted from your refund. We strongly recommend checking estimated duties with your local customs office before placing an international order.
Multi-Vendor Fulfillment
As a multi-brand boutique, your order may arrive in separate packages. This allows us to ship directly from each vendor, reducing unnecessary detour stops at a central warehouse. Some items, including our exclusive t-shirt designs, are crafted to order at our that green store atelier and may take up to 12 business days to arrive.
Please note: our print-on-demand products (t-shirts, hats, socks, and other custom items) are fulfilled by a separate partner and ship independently. An additional shipping fee may apply when ordering these items alongside other products.
Processing: Most orders are prepared within 1–3 business days.
Delivery Timeframes:
Nordics & Baltics: 2–5 business days
Rest of Europe: 5–10 business days
United States: 7–14 business days
Tracking Your Order
Once your items begin their journey, you will receive a confirmation email with tracking details. If your order includes pieces from different partners, you will receive separate tracking numbers for each package.
Uncollected Packages
For orders delivered to pickup points, please ensure you collect your package within the carrier's specified timeframe. Packages returned due to non-collection may incur a return fee, which will be deducted from any potential refund.
Returns & Damage
While we offset the carbon for outgoing shipping, return shipping costs are the responsibility of the customer. If an item arrives damaged, please contact us at info@thatgreenstore.com as soon as possible with photos of the packaging and product. Claim timeframes may vary depending on the brand — please refer to our full Return & Refund Policy for details.
