Ajoutez {cost} pour soutenir des technologies révolutionnaires de captage du carbone.
Nous nettoyons derrière nous.
Les livraisons e-commerce ont une empreinte carbone. C’est pourquoi nous soutenons des projets vérifiés qui éliminent les émissions de dioxyde de carbone dans l’atmosphère.
LES MARQUES ET LES CLIENTS PARTICIPANTS ONT CONTRIBUÉ À SON FINANCEMENT
86+million
Commandes neutres en carbone
59+mille
Tonnes de carbone éliminées
CELA CORRESPOND À...
7milliard
Smartphones chargés
245million
Kilomètres parcourus par une voiture à essence standard
COMMENT ÇA MARCHE
L’empreinte carbone de chaque livraison est calculée en fonction du poids, de la mode d’expédition et de la distance parcourue. Nous neutralisons ces émissions en achetant des crédits de captage du carbone vérifiés provenant de projets novateurs.
Lorsque vous ajoutez une contribution à votre commande, 100 % de cet argent est utilisé pour financer le captage supplémentaire du carbone.
FAIRE LA DIFFÉRENCE
Avec votre achat, vous rejoindrez une communauté de marchands et de clients proactifs qui se consacrent à un avenir durable. Ensemble, nous avons supprimé les émissions de plus de 86 millions de livraisons et éliminé plus de 59 milliers de tonnes de carbone.
MAÎTRISER L’AVENIR DE NOTRE PLANÈTE
Nous travaillons avec un réseau d’entreprises pionnières en matière de captage du carbone qui ont été approuvées par la plateforme de commerce Shopify.
Expédition neutre en carbone pour toutes les commandes
Nous finançons des innovations dans les domaines suivants...
Capture directe du dioxyde de carbone
Huile bio
Minéralisation
Politique d’expédition
Shipping Policy
Last updated: September 7, 2026
Our Carbon Commitment 🌍
Every journey has a weight. At that green store, we take responsibility for ours by providing 100% carbon-offset shipping on every order. We invest in certified carbon-removal projects to balance the scales of every delivery, ensuring your order arrives with a clear conscience.
Overview
We curate products from a collective of conscious brand partners. To minimize our footprint and ensure the freshest selection, your items are shipped directly from the artisans and vendors that create them.
Shipping Destinations & Flat Rates
We ship to the following destinations. Shipping is a flat rate per order:
Please note: A shipping surcharge may apply to remote islands or territories. If your address requires additional fees, we will contact you before processing your order.
Free shipping thresholds vary by brand and destination. Check each brand's collection page for specific free shipping offers.
International Orders & Customs Duties
To bring you the best in sustainable, slow living, we curate pieces from mindful makers both in the US and across Europe.
Orders shipped internationally — including pieces from our European makers to the United States — are shipped on a DDU (Delivered Duty Unpaid) basis.
This means customs duties, import taxes, and any applicable fees are not included in the product price or shipping cost at checkout. These charges are determined by your local customs authority and are the sole responsibility of the recipient. We recommend checking with your local customs office for an estimate before placing your order.
Please note: some products — including our Kvist skincare line and made-to-order custom items — are fulfilled from the United States for US customers and will not incur customs duties upon delivery.
We understand customs fees can be unexpected. Unfortunately, if a package is refused or uncollected due to unpaid customs fees, it will be returned to us at cost. In this case, we are unable to refund the original shipping cost, and any return shipping fees will be deducted from your refund. We strongly recommend checking estimated duties with your local customs office before placing an international order.
Multi-Vendor Fulfillment
As a multi-brand boutique, your order may arrive in separate packages. This allows us to ship directly from each vendor, reducing unnecessary detour stops at a central warehouse. Some items, including our exclusive t-shirt designs, are crafted to order at our that green store atelier and may take up to 12 business days to arrive.
Please note: our print-on-demand products (t-shirts, hats, socks, and other custom items) are fulfilled by a separate partner and ship independently. An additional shipping fee may apply when ordering these items alongside other products.
Processing: Most orders are prepared within 1–3 business days.
Delivery Timeframes:
Nordics & Baltics: 2–5 business days
Rest of Europe: 5–10 business days
United States: 7–14 business days
Tracking Your Order
Once your items begin their journey, you will receive a confirmation email with tracking details. If your order includes pieces from different partners, you will receive separate tracking numbers for each package.
Uncollected Packages
For orders delivered to pickup points, please ensure you collect your package within the carrier's specified timeframe. Packages returned due to non-collection may incur a return fee, which will be deducted from any potential refund.
Returns & Damage
While we offset the carbon for outgoing shipping, return shipping costs are the responsibility of the customer. If an item arrives damaged, please contact us at info@thatgreenstore.com as soon as possible with photos of the packaging and product. Claim timeframes may vary depending on the brand — please refer to our full Return & Refund Policy for details.
